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Privacy Policy

Last updated: April 5, 2026

1. Data We Collect

• Account data: Email address, display name, professional role
• Subscription data: Subscription tier, billing status (managed by Stripe)
• Usage data: Aggregated calculation counts, feature usage analytics

2. Data We Do Not Collect

• Patient data (no animal patient records are stored)
• Individual drug lookup history tied to identifiable users
• Payment card details (handled entirely by Stripe)

3. Third Parties

• Keycloak: Self-hosted authentication (no data leaves our infrastructure)
• Stripe: Payment processing (Stripe Privacy Policy)
• Analytics: Self-hosted analytics (no third-party tracking)

4. GDPR Rights

For EU/EEA users:

• Right to access: Request a copy of your data
• Right to erasure: Request deletion of your account and data
• Right to export: Request your data in a portable format
• Right to rectification: Update your account information

To exercise these rights, email [email protected].

5. Data Retention

Accounts inactive for 2 years are automatically deleted. Active accounts are retained for the duration of the subscription.

6. Cookies

See our Cookie Policy for details on cookies used by the Service.

7. Contact

Privacy questions? Contact us at [email protected].